I've been trying to get free trial for AppDynamics, it shows setting up.. almost ready and then asks me to get on a call with support to get the trial initiated. But then when I go back to trial page again, it shows "
Looks like you don’t have any products associated with your account."
Can you confirm if you have heard from Sales or if you have tried to create a trial account since last week? We believe the issue should be fixed that was causing the issue.
If you're seeing the message: "You do not have any products associated with your account," it indicates that you are a part of a company that is already a paying customer, or already has an active free trial. I'd suggest using the contact form to Sales if you need to spin up another free trial instance on a separate Controller.
Hi Vanessa, I'm facing the same issue even though I'm trying for a trial for the first time. How do I get access to a trial? Can you share me the link to the contact form for support?
Thanks, Robin. As Ryan mentioned, we will pass this information over to our Engineering team so they can take a look. In the meantime, Sales will be able to help you with getting a trial started. We appreciate your patience!
