Splunk AppDynamics

Not able to generate the OAuth 2.0 token based REST call, getting 500 Internal Server Error

Mahendran_Pakki
Explorer

Hi,

I am using the SaaS controller for AppDynamics for testing the REST call.

I have to generate the token through REST call https://tataconsultancyservicesltd789.saas.appdynamics.com/controller/api/oauth/access_token

It was working till last 29/04/2020.

Now, I am not able to get the Token and gets 500 Internal Server Error.

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0 Karma

Martin_Herbert
Engager

I had this exact same issue and was informed that basic authentication is required in order to generate an OAuth 2.0 token as a workaround until the issue is resolved.

Atharva_Agashe
New Member

Hi @Martin.Herbert,

Can you please tell me what basic authentication is?

0 Karma

iamryan
Community Manager
Community Manager

Hi @Atharva.Agashe,

I found this page on the AppD Docs page: https://docs.appdynamics.com/20.x/en/appdynamics-essentials/account-management/manage-users-and-grou...

You may need to alter the documentation based on your controller version for the most relevant info. 

0 Karma

Vaibhav_Vir_Sin
Communicator

OAuth is generally managed using API Clients,

Not sure if you ask SaaS support to recheck the validity of token OR if there's any change in API CLient setting which changed the secret for your controller.

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