No connection between agent and controller for odoo application

[rabiaa_gh]

(.env) root@ubuntu:/opt# pyagent run -c /etc/appdynamics.cfg ./odoo-bin
2020-10-07 06:34:01,498 [INFO] appdynamics.proxy.watchdog <3550>: Watchdog already running with pid=2584
2020-10-07 06:34:01,498 [INFO] appdynamics.proxy.watchdog <3550>: Watchdog already running with pid=2584
Running as user 'root' is a security risk.
2020-10-07 13:34:01,931 3547 INFO ? odoo: Odoo version 10.0
2020-10-07 13:34:01,931 3547 INFO ? odoo: addons paths: ['/root/.local/share/Odoo/addons/10.0', u'/opt/odoo/addons', u'/opt/addons']
2020-10-07 13:34:01,931 3547 INFO ? odoo: database: default@default:default
2020-10-07 13:34:01,939 3547 INFO ? odoo.service.server: HTTP service (werkzeug) running on ubuntu:8069
2020-10-07 13:34:12,693 3547 INFO ? odoo.addons.report.models.report: You need Wkhtmltopdf to print a pdf version of the reports.
2020-10-07 13:34:12,858 3547 INFO ? odoo.http: HTTP Configuring static files
2020-10-07 13:34:12,874 3547 INFO root odoo.modules.loading: loading 1 modules...
2020-10-07 13:34:12,895 3547 INFO root odoo.modules.loading: 1 modules loaded in 0.02s, 0 queries
2020-10-07 13:34:12,902 3547 INFO root odoo.modules.loading: loading 12 modules...
2020-10-07 13:34:12,930 3547 INFO root odoo.modules.loading: 12 modules loaded in 0.03s, 0 queries
2020-10-07 13:34:13,062 3547 INFO root odoo.modules.loading: Modules loaded.

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root@ubuntu:/tmp/appd/logs# cat proxyCore.2020_10_07__05_59_24.log
[main] 07 Oct 2020 05:59:24,560 INFO com.singularity.proxyControl.ProxyControlEntryPoint - ProxyControl - init
[main] 07 Oct 2020 05:59:24,567 INFO com.singularity.proxyControl.ProxyControlEntryPoint - comm dir set to: /tmp/appd/run/comm
[main] 07 Oct 2020 05:59:24,579 INFO com.singularity.proxyControl.ZeroMQControlServer - ipcNodeBaseDir dir set to: /tmp/appd/run/comm/proxy-1334172154642585807
[main] 07 Oct 2020 05:59:24,579 INFO com.singularity.proxyControl.ZeroMQControlServer - ZeroMQControlServer - init
[main] 07 Oct 2020 05:59:24,600 INFO com.singularity.proxyControl.ZeroMQControlServer - ControlReqRouterSocket started at:ipc:///tmp/appd/run/comm/0
[main] 07 Oct 2020 05:59:24,973 INFO com.singularity.proxyControl.ProxyControlEntryPoint - ProxyControl - init completed
[main] 07 Oct 2020 05:59:24,973 INFO com.singularity.proxyControl.ProxyControlEntryPoint - Should register node at startup:false

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root@ubuntu:/tmp/appd/logs# cat watchdog.log
2020-10-07 05:59:22,547 [INFO] appdynamics.proxy.watchdog <2584>: Started watchdog with pid=2584
2020-10-07 05:59:22,550 [INFO] appdynamics.proxy.watchdog <2584>: Starting proxy: /usr/local/lib/python2.7/dist-packages/appdynamics_bindeps/proxy/runProxy -j /usr/local/lib/python2.7/dist-packages/appdynamics_proxysupport -d /usr/local/lib/python2.7/dist-packages/appdynamics_bindeps/proxy -r /tmp/appd/run /tmp/appd/run/comm /tmp/appd/logs
2020-10-07 05:59:23,051 [INFO] appdynamics.proxy.watchdog <2584>: Started proxy with pid=2585
2020-10-07 06:34:01,498 [INFO] appdynamics.proxy.watchdog <3550>: Watchdog already running with pid=2584
2020-10-07 06:35:31,608 [INFO] appdynamics.proxy.watchdog <3639>: Watchdog already running with pid=2584
2020-10-07 06:39:21,845 [INFO] appdynamics.proxy.watchdog <3733>: Watchdog already running with pid=2584
2020-10-07 06:39:32,777 [INFO] appdynamics.proxy.watchdog <3737>: Watchdog already running with pid=2584

[iamryan]

Hi @rabiaa.gh,

I'm not sure what version of the agent you are running, but I did find this in the Python agent 20.7 release notes.

PYTHON-20

Python Agent

def get_proxysupport_dir() error is displayed when instrumenting ODOO application using the Python Agent

20.7.0

You can see the full release notes here:https://docs.appdynamics.com/display/PRO45/Past+Resolved+and+Unknown+Issues+by+Release

Please let me know if this information helps you out.

best,

Ryan