I haven't received controller info after trial set up

[Igor_Syarov]

Hi team,

I registered for a free trial and received the corresponding emails containing portal access information and password set-up procedure.
The environment was in the process of being set up, but it never got to the end. Neither have I received the connection details to the controller.

Could you kindly assist/help?

-Igor

[Igor_Syarov · Accepted solution]

Hi @Ryan.Paredez ,

Yes I did receive the instructions with all the details. I tested them and everything works now.
Many thanks for all your help. Much appreciated!
Regards,

-Igor

[iamryan]

Hi @Igor.Syarov,

Thanks for your patience. Can you try and login and go through appdynamics.com/free-trial and submit button the page

[Igor_Syarov]

Hi Ryan,

Unfortunately it didn't work.
When accessing that page, what I get is this:

There is no "submit" button, but assumed that "access free trial" was the one.
But then when clicking on this, it redirects me to my account overview page which doesn't contain any information.

Thank you,
-Igor

[iamryan]

Hi @Igor.Syarov,

I was just informed a trial was set up for you internally and you should have received an email with the Controller URL. Can you confirm if you are able to access your trial account now?

[iamryan]

Hi @Igor.Syarov,

I have passed along your info to our Accounts team. I will be in touch with you here or perhaps via Private Message if i have to relay any sensitive account information to you.

[Igor_Syarov]

Thanks @Ryan.Paredez , much appreciated!