Splunk AppDynamics

Getting error in analytics agent part of SAP ABAP Status logs

Abhiram_Sahoo1
New Member

Hello all,

We are getting error in analytics agent part of SAP ABAP Status logs as given below.

- Analytics agent connection:
> ERROR: connection check failed:
> Ping: 1 ms
> HTTP response ended with error: HTTP communication failed (code 411: Connect to eutehtas001:9090 failed: NIECONN_REFUSED(-10))
> HTTP server ******* (URI '/_ping') responded with status code 404 (Connection Refused)
> Analytics Agent was not reached by server *********_EHT_11V1http://**********:9090. Is it running?

Can anyone tell me why this error is occurring?

Regards,
Abhiram

Labels (1)
0 Karma

Jananie_Rajesh1
Engager

Solution: Please check if analytics is enabled from Machine agent: <APPDYNAMICS_HOME>/<Machine_Agent>/monitors/analytics-agent/monitor.xml

<enabled>true</enabled>

Thanks.

iamryan
Community Manager
Community Manager

Hi @Abhiram.Sahoo,

At this time, I was told its best to reach out to AppD Support for more help.

How do I submit a Support ticket? An FAQ 

0 Karma

Noopur_Tibdiwal
Explorer

@Abhiram.Sahoo : Test your Event Service End Point connectivity on SAP Agent machine

curl http(s)://<ES URL>:<Port Number>/_ping

Expected Response : pong

Abhiram_Sahoo1
New Member

Hello Noopur,

Thank for your response. We tried the https://fra-ana-api.saas.appdynamics.com:443/_ping and it responded back pong as you suggested.
So is it sill fine if we get posted error in logs?

BR,
Abhiram

0 Karma
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