AppD integration with ServiceNow

[kamal_rath4]

Hi Team,

I have integrated AppD with ServiceNow which was successful but in the description of the incident created I am getting <br> or </b> in between the sentences, could you please let me know how to remove these junk characters in the description of the incident created?

Thanks

Kamal Rath

[iamryan]

Hello @kamal.rath,

Since the Community did not jump in, you can reach out to AppD Support. How do I submit a Support ticket? An FAQ 

If you decide to do that, can you please share any learnings from that as a reply to this thread. 

[kamal_rath4]

anyone please help here. If you need more information please let me know.

Thanks

Kamal Rath