Security

"Saml response does not contain group information" SSO error

mitag
Contributor

Would appreciate suggestions on how and what to change in our IdP environment and/or our Splunk instance's SAML configuration, to get around this "Saml response does not contain group information" error:
Splunk SAML SSO error

Screenshot of our internal SSO IdP configuration:
IdP SAML Attributes

Relevant bits from authentication.conf:

[authentication]
authSettings = saml
authType = SAML

[userToRoleMap_SAML]
doerj001 = admin::::joe.doer@whatever.local
smitr003 = user::::roger.smith@whatever.local
incom017 = user::::margarita.incognito@whatever.local

[roleMap_SAML]
admin = doerj001
user = smitr003;incom017

[saml]
clientCert = /opt/splunk/etc/auth/server.pem
entityId = monitor.splunk.bu.whatever.local
fqdn = https://monitor.splunk.bu.whatever.local
idpCertPath = idpCert.pem
idpSSOUrl = https://idp.myid.whatever.local/idp/SSO.saml2
inboundSignatureAlgorithm = RSA-SHA256
issuerId = https://idp.myid.whatever.local
nameIdFormat = urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified
redirectAfterLogoutToUrl = https://monitor.splunk.bu.whatever.local/en-US/account/login?loginType=splunk
redirectPort = 443
replicateCertificates = false
signAuthnRequest = true
signatureAlgorithm = RSA-SHA256
signedAssertion = false
sloBinding = HTTP-POST
sslPassword = ************
ssoBinding = HTTP-POST

[authenticationResponseAttrMap_SAML]
role = sapid

Excerpt from the SAML response:

        <saml:AttributeStatement>
        <saml:Attribute Name="firstname" NameFormat="urn:oasis:names:tc:SAML:2.0:attrname-format:basic">
            <saml:AttributeValue xmlns:xs="http://www.w3.org/2001/XMLSchema"
                xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="xs:string">Roger</saml:AttributeValue>
        </saml:Attribute>
        <saml:Attribute Name="middlename" NameFormat="urn:oasis:names:tc:SAML:2.0:attrname-format:basic">
            <saml:AttributeValue xmlns:xs="http://www.w3.org/2001/XMLSchema"
                xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="xs:string"></saml:AttributeValue>
        </saml:Attribute>
        <saml:Attribute Name="preferred_username"
            NameFormat="urn:oasis:names:tc:SAML:2.0:attrname-format:unspecified">
            <saml:AttributeValue xmlns:xs="http://www.w3.org/2001/XMLSchema"
                xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="xs:string">smitr003</saml:AttributeValue>
        </saml:Attribute>
        <saml:Attribute Name="email" NameFormat="urn:oasis:names:tc:SAML:2.0:attrname-format:basic">
            <saml:AttributeValue xmlns:xs="http://www.w3.org/2001/XMLSchema"
                xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="xs:string">roger.smith@whatever.local</saml:AttributeValue>
        </saml:Attribute>
        <saml:Attribute Name="lastname" NameFormat="urn:oasis:names:tc:SAML:2.0:attrname-format:basic">
            <saml:AttributeValue xmlns:xs="http://www.w3.org/2001/XMLSchema"
                xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="xs:string">Smith</saml:AttributeValue>
        </saml:Attribute>
    </saml:AttributeStatement>

Appreciate specific suggestions on what we need to change and how, to get this working. (Please do not send me to RTFM - been doing this for the past week and my head hurts - unless the pages you're sending me to contain those specific suggestions.)

Thanks!

0 Karma
1 Solution

mitag
Contributor

Adding the following mapping resolved the issue:

attr mapping

This way the SAML response from the IdP provided the expected "role" defined in authentication.conf:

[authenticationResponseAttrMap_SAML]
role = sapid

Alternate resolution (guesswork - not tested yet):

[authenticationResponseAttrMap_SAML]
role = preferred_username

View solution in original post

0 Karma

mitag
Contributor

Adding the following mapping resolved the issue:

attr mapping

This way the SAML response from the IdP provided the expected "role" defined in authentication.conf:

[authenticationResponseAttrMap_SAML]
role = sapid

Alternate resolution (guesswork - not tested yet):

[authenticationResponseAttrMap_SAML]
role = preferred_username
0 Karma
Career Survey
First 500 qualified respondents will receive a $20 gift card! Tell us about your professional Splunk journey.
Get Updates on the Splunk Community!

Observe and Secure All Apps with Splunk

 Join Us for Our Next Tech Talk: Observe and Secure All Apps with SplunkAs organizations continue to innovate ...

What's New in Splunk Observability - August 2025

What's New We are excited to announce the latest enhancements to Splunk Observability Cloud as well as what is ...

Introduction to Splunk AI

How are you using AI in Splunk? Whether you see AI as a threat or opportunity, AI is here to stay. Lucky for ...