Why does the Azure Instance of Splunk won't accept out-of-the-box SSL certificate?

[techSUPPORT_198]

I'm using the Splunk add-on for Microsoft Azure found here:

https://azuremarketplace.microsoft.com/en-us/marketplace/apps/splunk.splunk-enterprise

This uses a template to create the VM, storage, etc, so no manual configuration is occurring before I encounter this error.

When I attempt to log into the Azure-hosted instance of Splunk via https, I'm told by the browser the certificate is invalid and I can only log in via http. If I go to the azure portal I see https is enabled on the VM via port 443, and if I use the web interface I see that https option in Server Settings is set to "yes."

This is an out-of-the-box issue, so I'm sure it can't be uncommon. Anyone else running into this problem and have found a solution?

[xpac]

Hey,

most likely, you are experiencing this issue because your browser is configured to not accept untrusted connections. By default, Splunk ships with a self-signed default certificate, that is not trusted by any system and should be replaced (at least on production instances).
Therefore, if you replace that certificate with a valid one, or are able to tell your browser to ignore it, you should be able to proceed.

Hope that helps - if it does I'd be happy if you would upvote/accept this answer, so others could profit from it. 🙂

[techSUPPORT_198]

I've followed these instructions but I get the exact same result. Still unable to get the browser to connect to the site using https:

https://docs.splunk.com/Documentation/Splunk/7.1.0/Security/SecureSplunkWebusingasignedcertificate

[xpac]

Can you please show the exact browser error? Which browser is this? Also, which ports are you using for http/https?