Why can the MINT TA not connect to MINT Data Collector? How can I connect behind a firewall or Proxy?

[croyal_splunk]

During MINT App setup, why is MINT TA not connecting to MINT Data Collector? How do I connect behind a firewall or Proxy?

[croyal_splunk]

New Splunk MINT SDKs enable HTTP Event Collection direct to Splunk! With the latest SDKs for iOS and Android, you can send data directly to Splunk Enterprise. Splunk customers can take advantage of HTTP event collection, which offers a secure method of delivering mobile intelligence data straight from end user’s mobile app to Splunk. See http://docs.splunk.com/Documentation/MintApp/2.2.0/UserGuide/Whatsnew.

[croyal_splunk · Accepted solution]

The most common reason for being unable to connect to the data collector is that no outbound connection for HTTPS connections has been opened.

Further details for opening the firewall with regard to IPs or the use of Proxy can be found in MINT App docs

http://docs.splunk.com/Documentation/MintApp/latest/UserGuide/InstallandconfiguretheSplunkMINTApp#En...

The search heads must be able to connect to the MINT URLs to set up the Splunk MINT App and symbolicate iOS errors. Ensure the following IP addresses are whitelisted so that the MINT Cloud Data Collector authentication endpoint can be reached:

 54.193.6.245
 54.183.222.143
 54.183.222.136
 54.153.51.51
 52.8.207.32
 52.8.207.109
 208.78.105.194 through 208.78.105.202

The computers that run the Splunk MINT Add-on (typically heavy/light forwarders) must be able to make outbound connections to fetch data.

If you want to use a proxy server as an alternative to enabling HTTPS traffic:

Enable proxy server support by ensuring that your proxy server supports the CONNECT feature over port 443.

After you install the Splunk MINT App, specify the proxy address for the Splunk MINT App and the Splunk MINT Add-on. For details, see the installation instructions below.