Security

Why are the errors stopping the user from proceeding in funnel to last/payment page?

spark2310
Explorer

Hello,
I am looking to write a query when I have an error field that is filled when a user cannot continue to make a payment in the last page in funnel. However, not all errors in this field stops the user from proceeding to the last page (payment page)

How can I write a query to find ONLY these errors that stop users from reaching the last page (assuming that funnel is 4 pages where 1st page is homepage, 4th page is payment)?

Example of a valid case: a user who visited home page, proceeded to second page then got an error on 2nd page and could not proceed to 3rd or 4th page.
Example of an invalid case: a user who visited home page, proceeded to second page then got an error on 2nd page but was still able to proceed to 3rd or 4th page.

As you can see the difference of errors are that the first case is blocking the user and the second case, it is not.

Tags (3)
0 Karma
Get Updates on the Splunk Community!

Building Reliable Asset and Identity Frameworks in Splunk ES

 Accurate asset and identity resolution is the backbone of security operations. Without it, alerts are ...

Cloud Monitoring Console - Unlocking Greater Visibility in SVC Usage Reporting

For Splunk Cloud customers, understanding and optimizing Splunk Virtual Compute (SVC) usage and resource ...

Automatic Discovery Part 3: Practical Use Cases

If you’ve enabled Automatic Discovery in your install of the Splunk Distribution of the OpenTelemetry ...