Security

Why are the errors stopping the user from proceeding in funnel to last/payment page?

spark2310
Explorer

Hello,
I am looking to write a query when I have an error field that is filled when a user cannot continue to make a payment in the last page in funnel. However, not all errors in this field stops the user from proceeding to the last page (payment page)

How can I write a query to find ONLY these errors that stop users from reaching the last page (assuming that funnel is 4 pages where 1st page is homepage, 4th page is payment)?

Example of a valid case: a user who visited home page, proceeded to second page then got an error on 2nd page and could not proceed to 3rd or 4th page.
Example of an invalid case: a user who visited home page, proceeded to second page then got an error on 2nd page but was still able to proceed to 3rd or 4th page.

As you can see the difference of errors are that the first case is blocking the user and the second case, it is not.

Tags (3)
0 Karma
Get Updates on the Splunk Community!

See your relevant APM services, dashboards, and alerts in one place with the updated ...

As a Splunk Observability user, you have a lot of data you have to manage, prioritize, and troubleshoot on a ...

Index This | What goes away as soon as you talk about it?

May 2025 Edition Hayyy Splunk Education Enthusiasts and the Eternally Curious!  We’re back with this month’s ...

What's New in Splunk Observability Cloud and Splunk AppDynamics - May 2025

This month, we’re delivering several new innovations in Splunk Observability Cloud and Splunk AppDynamics ...