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When I am try to manually associate an Active Directory group to a role manually, why am I getting error "The read operation timed out"?

New Member

I have created an index for a non production server. I am trying to associate a newly created Active Directory group to a role name in the search head as it was not reflected automatically when tried to add it manually by selecting the role and moving to the right side block. If I save this, I am getting an error like described below.

Encountered the following error while trying to update: Splunkd daemon is not responding: (u"*Error connecting to /servicesNS/-/launcher/admin/LDAP-groups/Adobe_LDAP%2CEAPSSPLUNK_WEBPS_ADC: ('The read operation timed out',)

What is this error? Where have I gone wrong?

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Re: When I am try to manually associate an Active Directory group to a role manually, why am I getting error "The read operation timed out"?

Builder

Is the LDAP connection working properly?

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Re: When I am try to manually associate an Active Directory group to a role manually, why am I getting error "The read operation timed out"?

SplunkTrust
SplunkTrust

Can you please share what is in `index=internal loglevel=error OR log_level=warn ldap'?

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Re: When I am try to manually associate an Active Directory group to a role manually, why am I getting error "The read operation timed out"?

Ultra Champion

The following speaks about the The read operation timed out error -
Splunkd daemon is not responding: ('The read operation timed out',)

We changed /opt/splunk/etc/system/local/web.conf -

# Number of seconds to wait before timing out when communicating with splunkd = 5 min
splunkdConnectionTimeout = 300
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