Security

Splunk web loading and timeout on certain pages

Path Finder

Hi there,

Our license master server's web pages are loading really slowly and certain pages (master/system/licensing) times out.

web_access.log:

127.0.0.1 - admin [31/Jul/2018:11:36:10.680 +0200] "GET /en-US/manager/system/licensing HTTP/1.1" 200 12401 "" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0" - 5b602d8aae7f93a0434150 945266ms

Splunkd.log

07-31-2018 11:27:30.933 +0200 ERROR HttpListener - Exception while processing request from <ip> for /en-US/manager/system/licensing: Connection closed by peer
07-31-2018 11:27:30.934 +0200 ERROR HttpListener - Handler for /en-US/manager/system/licensing sent a 0 byte response after earlier claiming a Content-Length of 12382!

What might be the cause of these slow loading pages and the timeout on the license page? The load on the server isn't extremely high (it's a 4 core license server with Monitoring Console).

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