Security

Splunk web loading and timeout on certain pages

Path Finder

Hi there,

Our license master server's web pages are loading really slowly and certain pages (master/system/licensing) times out.

web_access.log:

127.0.0.1 - admin [31/Jul/2018:11:36:10.680 +0200] "GET /en-US/manager/system/licensing HTTP/1.1" 200 12401 "" "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0" - 5b602d8aae7f93a0434150 945266ms

Splunkd.log

07-31-2018 11:27:30.933 +0200 ERROR HttpListener - Exception while processing request from <ip> for /en-US/manager/system/licensing: Connection closed by peer
07-31-2018 11:27:30.934 +0200 ERROR HttpListener - Handler for /en-US/manager/system/licensing sent a 0 byte response after earlier claiming a Content-Length of 12382!

What might be the cause of these slow loading pages and the timeout on the license page? The load on the server isn't extremely high (it's a 4 core license server with Monitoring Console).

0 Karma
State of Splunk Careers

Access the Splunk Careers Report to see real data that shows how Splunk mastery increases your value and job satisfaction.

Find out what your skills are worth!