Need a new Splunk Enterprise trial license for fundamentals training

[Danny83Karouw]

I have installed Splunk Enterprise trial version in the past to learn how to use Splunk.

Now, I have been invited for Splunk trainings, but before you can enter paid trainings you need to accomplish the course 1 fundamentals training which consist of 13 modules where you need a Splunk environment with admin rights.
The problem is that I have already used that license (Splunk Enterprise Trial) before, when I did not know I would be attending official Splunk trainings.

I have already started the fundamentals training and have a deadline for this first course, but I can't install the right environment I need to complete this training.

I have allready tried to call to USA for information on new license, but no one answered.
After that I have called Germany Splunk support (they did answer), but they haven't further responded to my mail or phone.

I really need a new license for the trial Enterprise version, or I will have to cancel the second and third course for me (since I need to pass the first weblearning training to enroll the next).

So...How can I fast get a new license for the TRIAL ENTERPRISE VERSION to complete the weblearning?

Thanks in advance!

Kind regards,
Danny Karouw

[schollaert · Accepted solution]

Just delete your current installation and reinstall from scratch. First backup your indexes if you want to preserve them. Restore afterwards.

Best regards,

Jan

[Danny83Karouw]

I have tried that multiple times. but after the install there are a few options for the license. but the one I need states in red that I can't use the trial version because of expired license..(of already used of some sort, I can't select the Enterprise trial anymore).

[schollaert]

Strange. I just tried this with Splunk 6.6.3 on Windows as well as Linux and it works fine for me.

Which version did you use?

Regards,

Jan

[Danny83Karouw]

I'm on a windows 7 so Splunk 6.4.8.
Did you not receive a license kind of prompt with 4 options after "finish" installation?
1st: Splunk License enterprise
2nd: Splunk Forwarders License
3rd: Splunk Cloud License
4th: Splunk Enterprise License
underneath 1st and 4th option there was a license expired text and if you still selected one of those, you would be redirected to the "change license pool" options with a file or xml input.

Maybe because you still have an active license, this won't pop up?

But I have a reset license, and connected the obtained license for support. I could then restart Splunk and go back to the interface! Yay

Thank you for checking though.

Danny

[Danny83Karouw]

Sorry the fourth options in comment above is trial version obviously.

[schollaert]

No prompt. Installed License : "Splunk Enterprise + Hunk Download Trial"

The license of 6.4.8 is allready expired: https://answers.splunk.com/answers/555832/license-is-expired-on-trial-version.html

See https://www.splunk.com/page/previous_releases#x86_64windows :

Note: Non-Linux releases downloaded from this page no longer include an active trial license. If you intend to use an older (non-Linux) release of Splunk for trial use, you will need to install an updated trial license. To do so:
1. Download enttrial.lic
2. Copy file to $SPLUNK_HOME/etc/licenses/download-trial/enttrial.lic or %SPLUNK_HOME%\etc\licenses\download-trial\enttrial.lic on Windows. Replace the existing file if it exists.
3. Restart Splunk if it is running: in Splunk Web, click Settings > Server controls.

Best Regards,

Jan

[Danny83Karouw]

Ah....I really need to scan pages for info, although having a clear target for what I want to do...You are absolutely right and it was multiple times under my sight....Thank you for being very accurate!

[DMohn]

Easy answer: Set up a (Linux) virtual machine (e.g. with VirtualBox), install your favourite Linux Distro, download Splunk Linux Version, install, be happy 🙂

[Danny83Karouw]

Hello DMohn, I have contacted our local Splunk support in europe.
The person I came in contact with was helpfull and had some questions.
He stated that he could immediately send a new license key for the trial version as he understood it was for the training purpose which required to be completed before expiration. Offcourse it would be a different story for "official" licenses I can understand.
Thank you anyway for the time invested. I could not give any points, because I just signed up and have no points to give. But dearly noted for the help.

Kind regards,
Danny

[DMohn]

Good to hear you found a solution for you.

Even if you just registered, you could still click on "accept answer", as this will mark your issue as resolved and might help others who have the same question to find a swift answer.

Happy Splunking
Dennis

[Danny83Karouw]

DMohn, I really appreciate your help, but Schollaert beneath has pinpointed the exact license problem I had with the appropriate solution (on the Splunk download page itself).
Therefor that answer is better suited for this question although yours would probably also work as workaround. I will accept his answer.

thanks!

[Danny83Karouw]

Hello DMohn,
Thank you for your answer!
But is there no other way then to create a VM and do all installation again?
I think I just really need a new license key from Splunk support..?

[DMohn]

Splunk usually does not give out license keys to personal users.

Aer you working for a company that uses Splunk? They might have a (sales) trial key.

Another option might be to sign up for a personal developer license: http://dev.splunk.com/page/developer_license_sign_up

[Danny83Karouw]

Yes I know, but I just need a trial version license key so the key for 30 days Enterprise trial what will expire and after that it will redirect to the free version, just so I can complete the fundamentals E-learning from Splunk so I can enroll the second training.
I'ts a bit off an odd story, but when I used the trial version months ago, I did not know to get an actual training of Splunk.
I will check your answers out here and the link. Maybe I can "borrow" a trial license key if they have it here.