Security

Name change - urgent

roywan
New Member

I really need splunk to update my name. I have raised ticket twice and both time I was told 'it's not their job and please visit splunk support page', which ends up in an infinite loop.

For context I recently changed my offical name, e.g. name on my passport. Without updating it in my splunk profiles I won't be able to take exams as ID's don't match.

Labels (3)
0 Karma

gcusello
SplunkTrust
SplunkTrust

Hi @roywan,

the only way is to open a non technical ticket to Splunk Support, no other way.

Ciao.

Giuseppe

0 Karma

roywan
New Member

Any links to where I could raise non-technical support? 

0 Karma
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