How to resolve when an existing LDAP Strategy is not saving and displaying error "In handler 'LDAP-auth': strategy="EV ActiveDir" Error binding to LDAP. reason="Invalid credentials""?

[brdr]

Hi, we are using 6.4.0.

We have an existing LDAP strategy in place for while. When I went into the LDAP strategy and I hit the button SAVE (without changing anything). What I get back is this error:

Encountered the following error while trying to update: In handler 'LDAP-auth': strategy="EV ActiveDir" Error binding to LDAP. reason="Invalid credentials"

Because I can't save this I've have lost all my previous users.

How can I get all the users back?

Thanks,
Don

[brreeves_splunk]

Please check your bind credentials in authentication.conf or via the GUI. This error is indicating that the username and password submitted when you clicked save is incorrect.