How is a splunkworks add on supported by splunk

Splunk Employee
Splunk Employee

A number of add on's have been placed in the public domain to allow users to own and control their development. How will splunk support handle any queries or problems with these?

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Splunk Employee
Splunk Employee

As a splunkworks add on which is in the public domain Splunk support will not support the add on.

However please follow these steps to see if there is some help to be offered

Step 1 Confirm add on is covered by splunkworks

Step 2 Go to the details verify the source is available on github

Step 3 If it can be shown conclusively that the issue is a Splunk CORE issue then splunk will endeavour to rectifying the CORE problem should it be proven so by Splunk Support.

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