Security

After upgrade to splunk 9.4.3, the control panel to manage user and role is not showing up in french

CAED-form
Engager

Hello

(excuse me for my english it's not my native language)

I upgrade splunk entreprise from 9.2.1 to 9.3.4

Everything went right, each server was upgraded without any problem (linux and windows).

But when i click on Settings>Users and authentication>Roles  (same for users) , the panel with the list of users is empty

I can see only the top menu of splunk, the remaining of the page is blank.

This occurs when the language is set to French  (fr-FR) , in english (en-US) it's ok.

Can somebody help me ? Where can i find the language pack, to see if something's missing?

thank you

Labels (1)
Tags (1)
0 Karma
1 Solution

livehybrid
SplunkTrust
SplunkTrust

Hi @CAED-form 

This is actually a bug in a number of versions from what I can see. From what I can see this isnt listed in the known issues so unsure if there is already an SPL bug reference raised for this.

I would recommend contacting support, ask them if this is already raised as a bug and that they raise it if not, they should hopefully give you a reference starting "SPL-" which can be used to track it against future releases "fixed issues" list. 

🌟 Did this answer help you? If so, please consider:

  • Adding karma to show it was useful
  • Marking it as the solution if it resolved your issue
  • Commenting if you need any clarification

Your feedback encourages the volunteers in this community to continue contributing

View solution in original post

CAED-form
Engager

thanks for your reply

I will contact the support for this bug

0 Karma

isoutamo
SplunkTrust
SplunkTrust
As @livehybrid said this seems to be bug. So create a support case to splunk for it.

livehybrid
SplunkTrust
SplunkTrust

Hi @CAED-form 

This is actually a bug in a number of versions from what I can see. From what I can see this isnt listed in the known issues so unsure if there is already an SPL bug reference raised for this.

I would recommend contacting support, ask them if this is already raised as a bug and that they raise it if not, they should hopefully give you a reference starting "SPL-" which can be used to track it against future releases "fixed issues" list. 

🌟 Did this answer help you? If so, please consider:

  • Adding karma to show it was useful
  • Marking it as the solution if it resolved your issue
  • Commenting if you need any clarification

Your feedback encourages the volunteers in this community to continue contributing

Get Updates on the Splunk Community!

Observe and Secure All Apps with Splunk

  Join Us for Our Next Tech Talk: Observe and Secure All Apps with SplunkAs organizations continue to innovate ...

Splunk Decoded: Business Transactions vs Business IQ

It’s the morning of Black Friday, and your e-commerce site is handling 10x normal traffic. Orders are flowing, ...

Fastest way to demo Observability

I’ve been having a lot of fun learning about Kubernetes and Observability. I set myself an interesting ...