Security

After upgrade to splunk 9.4.3, the control panel to manage user and role is not showing up in french

CAED-form
Engager

Hello

(excuse me for my english it's not my native language)

I upgrade splunk entreprise from 9.2.1 to 9.3.4

Everything went right, each server was upgraded without any problem (linux and windows).

But when i click on Settings>Users and authentication>Roles  (same for users) , the panel with the list of users is empty

I can see only the top menu of splunk, the remaining of the page is blank.

This occurs when the language is set to French  (fr-FR) , in english (en-US) it's ok.

Can somebody help me ? Where can i find the language pack, to see if something's missing?

thank you

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livehybrid
SplunkTrust
SplunkTrust

Hi @CAED-form 

This is actually a bug in a number of versions from what I can see. From what I can see this isnt listed in the known issues so unsure if there is already an SPL bug reference raised for this.

I would recommend contacting support, ask them if this is already raised as a bug and that they raise it if not, they should hopefully give you a reference starting "SPL-" which can be used to track it against future releases "fixed issues" list. 

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View solution in original post

CAED-form
Engager

thanks for your reply

I will contact the support for this bug

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isoutamo
SplunkTrust
SplunkTrust
As @livehybrid said this seems to be bug. So create a support case to splunk for it.

livehybrid
SplunkTrust
SplunkTrust

Hi @CAED-form 

This is actually a bug in a number of versions from what I can see. From what I can see this isnt listed in the known issues so unsure if there is already an SPL bug reference raised for this.

I would recommend contacting support, ask them if this is already raised as a bug and that they raise it if not, they should hopefully give you a reference starting "SPL-" which can be used to track it against future releases "fixed issues" list. 

🌟 Did this answer help you? If so, please consider:

  • Adding karma to show it was useful
  • Marking it as the solution if it resolved your issue
  • Commenting if you need any clarification

Your feedback encourages the volunteers in this community to continue contributing

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