Reporting

PDF Report Timeout

pduvofmr
Path Finder

Hi Splunkys,

i have problems to generate my PDF Report.
It crashes every report generation randomly after 5 or 10 Minutes, not 3 or 7 Minutes, exact 5 or 10 Minutes...

python.log

2020-04-17 10:30:01,273 +0200 INFO      sendemail:1160 - sendemail pdfgen_available = 1
2020-04-17 10:30:01,274 +0200 INFO      sendemail:1301 - sendemail:mail effectiveTime=1587112200
2020-04-17 10:35:02,955 +0200 ERROR     sendemail:1167 - An error occurred while generating a PDF: Failed to fetch PDF (status = 400): Unable to render PDF.&lt;br/&gt;<ul><li>Exception raised while trying to prepare "File Monitor" for rendering to PDF. Timed out waiting for status to become available on job=1587112202.62</li></ul>

I tried following config options... without positiv result
web.conf > appServerProcessShutdownTimeout
web.conf > splunkdConnectionTimeout
pdf_server.conf > firefox_timeout

Any idea?

Greetings - Markus

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