PDF App: An error occurred while generating a PDF of this report: Didn't receive PDF from Report Server

[kholleran]

Hello,

I have a central splunk server, a splunk server specifically for the PDF Server application, and my mail server.

When I run a report on SPLUNK-PDF it routes through the mail server and shows up just fine. When I run the test on SPLUNK-MAIN the PDF shows up fine. However, whenever I schedule a report for PDF delivery, I get:

Scheduled view delivery. A PDF snapshot has been generated for the view: A_Test_Dashboard.

An error occurred while generating a PDF of this report: Didn't receive PDF from Report Server

Communication is fine between the servers and both setups are identically, with the only difference being the local app and remote app (I even set up the local settings to mirror the remote server instead of leaving it blank to indicate localhost).

Has anyone used and had success with this application?

SPLUNK-MAIN is Windows 2003 server and SPLUNK-PDF is Ubuntu Server 9.10.

Thanks.

Kevin

[bfaber]

By any chance does the dashboard take a long time to generate? If so, there may be a timeout issue somewhere.

[kholleran]

Yes, it works locally on the linux system and local PDFs arrive in my email just fine, with either a blank Remote Server URL field or with the URL (matching the actual remote server's settings).

Thanks.

[jrodman]

Does pdf generation work locally on the linux system?