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KVStore Process Terminated

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Splunk installed on windows server, getting the following errors in web UI: 

 

KV Store process terminated abnormally (exit code 14, status exited with code 14). See mongod.log and splunkd.log for details.

KV Store changed status to failed. KVStore process terminated.

Failed to start KV Store process. See mongod.log and splunkd.log for details.

 

Checking mongod.log has the following entry: 

[initandlisten] Detected unclean shutdown - C:\Program Files\Splunk\var\lib\splunk\kvstore\mongo\mongod.lock is not empty.
I JOURNAL [initandlisten] journal dir=C:\Program Files\Splunk\var\lib\splunk\kvstore\mongo\journal
I JOURNAL [initandlisten] recover begin
I JOURNAL [initandlisten] info no lsn file in journal/ directory
I JOURNAL [initandlisten] recover lsn: 0
I JOURNAL [initandlisten] recover C:\Program Files\Splunk\var\lib\splunk\kvstore\mongo\journal\j._0
F CONTROL [initandlisten] CreateFileW for C:\Program Files\Splunk\var\lib\splunk\kvstore\mongo\journal\j._0 failed with Access is denied. (file size is 8192) in MemoryMappedFile::map
F - [initandlisten] Fatal Assertion 16334 at src\mongo\db\storage\mmap_v1\mmap.cpp 129
F - [initandlisten]
***aborting after fassert() failure

 

Any ideas?

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