Splunk: Why are issues on support portal sorted ascending by date, with the most recent issues at the end of the last page?

[dmcguerty]

In my experience most people care most about the issues they're having now; not 2-year old closed issues.

I post it here because my suggestions seem to be going unanswered by the Splunk support team.
Maybe others feel the same way and will help to escalate things that are being ignored.
Thanks

[matt]

I think what is happening here is that chronological order was the last sort order that you selected when you last visited the site.

I just logged in to checked my cases in the support portal and did not have them listed in chronological order, they were sorted by Priority which was how I was looking at my cases a few days ago. I just changed the sort order to be reverse chronological, logged out, and then logged back in -- the cases were displayed in reverse chronological order.

If that is happening for you, let me know and I can follow-up with the right folks

[dmcguerty]

I added tag 'support'. Splunk incorrectly auto-filled this to 'Splunk support for Active Directory'. Completely unrelated. Why? Please don't try to be helpful with bad auto-fills.