Why is Splunk Search head is not getting restarted?

[sivakrishna]

Hi Team,

I am unable to restart Splunk on my Search head. Earlier its working fine but now it's not working.

Due to this GUI of this Search head is also not able to access getting timed out.

It's getting stopped here and no response I'm getting. I kept under observation up to 30min but no response.

web.conf

[sivakrishna]

Getting this Splunkd.log

07-24-2023 09:54:21.053 +0100 ERROR BTreeCP [2041288 indexerPipe] - checkpoint failed: removal of dir %s /opt/splunk/var/lib/splunk/fishbucket/splunk_private_db/snapshot.old: 1 errors occurred. Description for first 1: [{operation:"failed to remove directory", error:"Directory not empty", file:"/opt/splunk/var/lib/splunk/fishbucket/splunk_private_db/snapshot.old"}]

[jotne]

Have you done any changes to the search head.  Use GIT or some other to track your changes if you do not use that.

[sivakrishna]

No Its newly installed Splunk server

[isoutamo]

Hi

have you anything in /opt/splunk/var/log/splunk/splunkd.log which could explain the reason why http service hasn’t started?

r. Ismo

[sivakrishna]

Getting this Splunkd.log

07-24-2023 09:54:21.053 +0100 ERROR BTreeCP [2041288 indexerPipe] - checkpoint failed: removal of dir. %s /opt/splunk/var/lib/splunk/fishbucket/splunk_private_db/snapshot.old: 1 error occurred. Description for first 1: [{operation:"failed to remove directory", error:"Directory not empty", file:"/opt/splunk/var/lib/splunk/fishbucket/splunk_private_db/snapshot.old"}]

[isoutamo · Accepted solution]

If it’s a new installation without any real data, then probably the easiest solution is remove it and then reinstall it?

[sivakrishna]

I tried the same thing as you suggested then Issue got Resolved.

Thank you!!!