Installation

Splunkweb 4.2.5 fails to start

larryrosen
Explorer

I get the following error message in the App log when trying to start splunkweb service. splunkd is OK. This happened on a working 4.1.2 system after an upgrade to 4.2.5

The instance's SvcRun() method failed 
  File "D:\splunk\Python-2.6\Lib\site-packages\win32\win32serviceutil.py", line 785, in SvcRun
    self.SvcDoRun()
  File "D:\Splunk\bin\SplunkWebService.py", line 40, in SvcDoRun
    root.run(blocking=False)
  File "D:\splunk\Python-2.6\Lib\site-packages\splunk\appserver\mrsparkle\root.py", line 258, in run
    raise ValueError("%s Not Found" % global_cfg['server.ssl_private_key']) 
<type 'exceptions.ValueError'>: /certs/privkey.pem Not Found
0 Karma

dwaddle
SplunkTrust
SplunkTrust

Splunk 4.2 changes the default locations of some of the certificate data. Make sure your splunkweb's SSL cert file(s) are located in $SPLUNK_HOME/etc/certs.

larryrosen
Explorer

Thanks! I'll come back later and let you know if it worked.

0 Karma
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