Splunk Add-on for AWS unable to configure

New Member


we are running a splunk single server deployment with version 8.29.

Now we installed the Splunk Add-on for AWS Version 6.3.1 .

But after the installation the Splunk Add-on for AWS, we are unable to configure the AWS Add-On.

We got the following error message



How can we solve this situation.


Best regards,


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Esteemed Legend

Hi @prossiman,

if you  are using Splunk Cloud, you can also use data Manager to easily ingest AWS logs, bul you can also use the Splunk Add-On for AWS,

Did you followed the documentation:

I configured it for a customer without problems: you have to follow all the described steps, especially the ones on AWS.

then where do you installed this Add-On? It's usually installed on an Heavy Forwarder and Search Heads (if on-prem) and on a Search Head (if on Splunk Cloud).





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