Is it possible to add a second email from the customer support account?

New Member


would it be possible to add a sencond email from the customer support account, in order to create new tickets from a secondary email address from other domain ?


Thanks and regards, 


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at least in earlier it's depends how big license you have and based on that you can add additional "contact accounts" to your support agreement in Support Portal. There was/is(?) some limitations that can those be from another domain or not. You could ask the current situation from Support Portal.

r. Ismo

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