Installation

Is it possible to add a second email from the customer support account?

amelguizo
New Member

Hello, 

would it be possible to add a sencond email from the customer support account, in order to create new tickets from a secondary email address from other domain ?

 

Thanks and regards, 

 

Labels (2)
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isoutamo
SplunkTrust
SplunkTrust

Hi

at least in earlier it's depends how big license you have and based on that you can add additional "contact accounts" to your support agreement in Support Portal. There was/is(?) some limitations that can those be from another domain or not. You could ask the current situation from Support Portal.

r. Ismo

0 Karma
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