Installation

Cannot install/update apps from Splunk 4.3.3 Web GUI

balbano
Contributor

Hey guys,

Ever since I upgraded one of my indexers to Splunk 4.3.3, seems like I can no longer download apps via my proxy server.

I confirmed that my proxy is correctly defined in $SPLUNK_HOME/etc/splunk-launch.conf file:

...

http_proxy=$proxy_server:3128

https_proxy=$proxy_server:3128

...

I also confirm that my proxy server is seeing the traffic and accepting it:

...

1341584558.484 370 $splunk_indexer_ip TCP_MISS/200 14186 CONNECT splunkbase.splunk.com:443 - DIRECT/216.221.226.40 -

1341584558.603 106 $splunk_indexer_ip TCP_MISS/200 4939 CONNECT splunkbase.splunk.com:443 - DIRECT/216.221.226.40 -

...

However, when I try to download and app via the Splunk GUI, I get the following error message:

An error occurred while downloading the app: [HTTP 404] https://splunk_server:8089/services/apps/remote/entriesbyid/ui_examples

Prior to upgrading to 4.3.3, I had no issues downloading apps.

Any reason off the top why this may be happening?

Any help you can provide would be great.

Thanks.
Brian

Tags (3)
0 Karma
1 Solution

balbano
Contributor

I have looked into this further and now see that this is only an issue with the Chrome Browser. I do not experience this issue with Mozilla Firefox.

Sad how Google Maps API does not work on a Google Broswer. 😄

Anyone else having this issue?

This should probably be investigated by Splunk Support.

I am having this issue only with Splunk 4.3.3.

Thanks.
Brian

View solution in original post

0 Karma

balbano
Contributor

I have looked into this further and now see that this is only an issue with the Chrome Browser. I do not experience this issue with Mozilla Firefox.

Sad how Google Maps API does not work on a Google Broswer. 😄

Anyone else having this issue?

This should probably be investigated by Splunk Support.

I am having this issue only with Splunk 4.3.3.

Thanks.
Brian

0 Karma

balbano
Contributor

Anyone else experiencing this issue? Filed a case with Splunk Support but haven't heard back from them on this yet. Any help would be much appreciated.

0 Karma
Career Survey
First 500 qualified respondents will receive a $20 gift card! Tell us about your professional Splunk journey.
Get Updates on the Splunk Community!

Data Persistence in the OpenTelemetry Collector

This blog post is part of an ongoing series on OpenTelemetry. What happens if the OpenTelemetry collector ...

Thanks for the Memories! Splunk University, .conf25, and our Community

Thank you to everyone in the Splunk Community who joined us for .conf25, which kicked off with our iconic ...

Introducing Splunk 10.0: Smarter, Faster, and More Powerful Than Ever

Now On Demand Whether you're managing complex deployments or looking to future-proof your data ...