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splunk upgrade from 7.3.3 to 8.0.0 failed (Could not create path D:\splunk\data\index\_metrics\db appearing in indexes.conf: 5 )

New Member

Hi, anyone know how to solve this problem?

C:\Users\AppData\Local\temp\splunk.log
In the log file is shown :

Could not create path D:\splunk\data\index_metrics\db appearing in indexes.conf: 5
Validating databases (splunk valiadated) failed with code '1'

as we have tried to use Admin account already and can access to this folder D:\splunk\data\index\_metrics.
but we cannot upgrade successfully.

system environment:
Splunk 7.3.3
Windows Server 2012 R2

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Re: splunk upgrade from 7.3.3 to 8.0.0 failed (Could not create path D:\splunk\data\index\_metrics\db appearing in indexes.conf: 5 )

Splunk Employee
Splunk Employee

Hi @jerjer951109 ,

Where are you seeing that message?

Cheers,

- Jo.

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Re: splunk upgrade from 7.3.3 to 8.0.0 failed (Could not create path D:\splunk\data\index\_metrics\db appearing in indexes.conf: 5 )

New Member

C:\Users\AppData\Local\temp\splunk.log

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Re: splunk upgrade from 7.3.3 to 8.0.0 failed (Could not create path D:\splunk\data\index\_metrics\db appearing in indexes.conf: 5 )

New Member

i upgrade using splunk-8.0.0-x64.msi but failed
then i checked log C:\Users\AppData\Local\temp\splunk.log and see this error

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Re: splunk upgrade from 7.3.3 to 8.0.0 failed (Could not create path D:\splunk\data\index\_metrics\db appearing in indexes.conf: 5 )

New Member

OS: Windows server 2012

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Re: splunk upgrade from 7.3.3 to 8.0.0 failed (Could not create path D:\splunk\data\index\_metrics\db appearing in indexes.conf: 5 )

Communicator

Hi,

can you check under which user splunk service is running? By default it is system. This user also needs to have read/write/execute permission on the folder D:\splunk\data\index_metrics\

Just a friendly tip: I suggest you migrate your splunk environment to linux. Since we have done it, our life is much easier.

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Re: splunk upgrade from 7.3.3 to 8.0.0 failed (Could not create path D:\splunk\data\index\_metrics\db appearing in indexes.conf: 5 )

New Member

system user is running splunkd service.
For D:\splunk\data\index\_metrics\, it is read only and it shows that You do not have permission to view this object's security properties, even as an administrator user.

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Re: splunk upgrade from 7.3.3 to 8.0.0 failed (Could not create path D:\splunk\data\index\_metrics\db appearing in indexes.conf: 5 )

Communicator

@jerjer951109 I see that can be your problem... Try taking over ownership of the folder with your admin account and then you will be able to change the permissions.

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Re: splunk upgrade from 7.3.3 to 8.0.0 failed (Could not create path D:\splunk\data\index\_metrics\db appearing in indexes.conf: 5 )

New Member

Do you know which user for D:\splunk\data\index\_metrics\?
As currently, we cannot see the owner.

https://imgur.com/ru47Xw8
https://imgur.com/ru47Xw8
https://imgur.com/Wxxa6Rw

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Re: splunk upgrade from 7.3.3 to 8.0.0 failed (Could not create path D:\splunk\data\index\_metrics\db appearing in indexes.conf: 5 )

Esteemed Legend

This is a permissions problem: Splunk cannot create that directory and it MUST in order to run. You can either manually create or give the user that Splunk is running as the permission to create it.

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