Getting Data In

Why is event time different from server time?

Sept11
Loves-to-Learn Lots

Hi all,

we have migrated HF where DB connect app was installed and now events from DB app on new HF have different timestamp. 1 hour is missing from server time.

They are using same indexers. There is not TZ configured in props.conf on indexers.

Those configurations in DB app do not work:
1. Configuration -> Databases -> Connections -> "your connection" (Timezone dropdown)

2. Add the following to the JVM options in the configuration tab of the DB connect app:
-Duser.timezone=GMT

 

New HF:

 

1. The time should be 3:30 as server/hf has EDT time 3:30 (This works correctly on old HF, there is time t-6, not t-7). If this is not time from server/when was event created what is it then? I am confused here.
9:30 is ok, as we are CET.

 new_event_time.PNG

 

2.new_time.PNG

3. The server time of new HF is correct. So why events miss 1 hour? 

 new_server_time.PNG


Old HF:

1.old_event_time.PNG


2.old_time.PNG

3.timedatectl (I took ss 9 mins later)
timedatectl.PNG

Thank you for every idea.

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