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Unable to start Splunk universal forwarder on AIX Server - Module Error

Contributor

On installing the universal forwarder using a service account with full permission (777) and also have tried multiple release of Splunk (version 6.5.2 and 6.5.9 ) on an AIX Server 7.1 . But unable to start splunk on this server due the following errors .

bash-4.3$ /opt/splunkforwarder/bin/splunk start --accept-license
exec(): 0509-036 Cannot load program /opt/splunkforwarder/bin/splunkd because of the following errors:
0509-150 Dependent module /usr/lib/libcrypto.so could not be loaded.
0509-022 Cannot load module /usr/lib/libcrypto.so.
0509-026 System error: Cannot run a file that does not have a valid format.
exec(): 0509-036 Cannot load program /opt/splunkforwarder/bin/splunkd because of the following errors:
0509-150 Dependent module /usr/lib/libcrypto.so could not be loaded.
0509-022 Cannot load module /usr/lib/libcrypto.so.
0509-026 System error: Cannot run a file that does not have a valid format.
exec(): 0509-036 Cannot load program /opt/splunkforwarder/bin/splunkd because of the following errors:
0509-150 Dependent module /usr/lib/libcrypto.so could not be loaded.
0509-022 Cannot load module /usr/lib/libcrypto.so.
0509-026 System error: Cannot run a file that does not have a valid format.
Did not find "disabled" setting of "kvstore" stanza in server bundle.

Splunk> Finding your faults, just like mom.

Checking prerequisites...
exec(): 0509-036 Cannot load program /opt/splunkforwarder/bin/splunkd because of the following errors:
0509-150 Dependent module /usr/lib/libcrypto.so could not be loaded.
0509-022 Cannot load module /usr/lib/libcrypto.so.
0509-026 System error: Cannot run a file that does not have a valid format.
Checking mgmt port [8089]: exec(): 0509-036 Cannot load program /opt/splunkforwarder/bin/splunkd because of the following errors:
0509-150 Dependent module /usr/lib/libcrypto.so could not be loaded.
0509-022 Cannot load module /usr/lib/libcrypto.so.
0509-026 System error: Cannot run a file that does not have a valid format.
open
Checking kvstore port [8191]: exec(): 0509-036 Cannot load program /opt/splunkforwarder/bin/splunkd because of the following errors:
0509-150 Dependent module /usr/lib/libcrypto.so could not be loaded.
0509-022 Cannot load module /usr/lib/libcrypto.so.
0509-026 System error: Cannot run a file that does not have a valid format.
open
exec(): 0509-036 Cannot load program /opt/splunkforwarder/bin/splunkd because of the following errors:
0509-150 Dependent module /usr/lib/libcrypto.so could not be loaded.
0509-022 Cannot load module /usr/lib/libcrypto.so.
0509-026 System error: Cannot run a file that does not have a valid format.
exec(): 0509-036 Cannot load program /opt/splunkforwarder/bin/splunkd because of the following errors:
0509-150 Dependent module /usr/lib/libcrypto.so could not be loaded.
0509-022 Cannot load module /usr/lib/libcrypto.so.
0509-026 System error: Cannot run a file that does not have a valid format.
SSL certificate generation failed.

0 Karma

Splunk Employee
Splunk Employee

Yes, check your path and packages:
0509-022 Cannot load module /usr/lib/libcrypto.so
tells you that the forwarder needs this library in the $LD_LIBRARY_PATH and if it cannot find it, it won't start. Btw: this is common on lots of *nixes, linux binaries have similar prerequisites... not only with Splunk binaries. I wonder why your libcrypto.so is missing. Either it's not on the system (try find) or your AIX Admin did not provide you the correct path to it.

0 Karma

SplunkTrust
SplunkTrust

Any customisations to your LIBPATH or LD_LIBRARY_PATH? This can trigger issues with finding the libraries within AIX...
You might want to

echo $LIBPATH
echo $LD_LIBRARY_PATH

To check

0 Karma
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