Getting Data In

Manual data import error - EOF occurred in violation of protocol (_ssl.c:741)

blakem
Explorer

Hi,

When manually uploading files through a Splunk 7.3.0 web interface I’m receiving the error “EOF occurred in violation of protocol (_ssl.c:741)”. The error occurs on the ‘select source’ screen when uploading a text file.

I am accessing the Splunk interface without any SSL, using IE from the browser on a search head server (Windows Server 2012R2). I can also reproduce this issue on using IE and FireFox from a standard workstation. The same files being ingested from forwarders monitoring directories do not have any issues.

The full error from the internal index is below:

Traceback (most recent call last):
 File “C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\appserver\mrsparkle\controllers\proxy.py", line 163, in index return self.uploadFile(args, sessionKey, uri)
 File “C:\Program Files\Splunk\Python-2.7\Lib\site-packages\splunk\appserver\mrsparkle\controllers\proxy.py", line 267, in uploadFile verify=False #allow self signed certificates
 File “C:\Program Files\Splunk\Python-2.7\Lib\site-packages\requests\api.py", line 88, in post return request('post', url, data-data, **kwargs)
 File “C:\Program Files\Splunk\Python-2.7\Lib\site-packages\requests\api.py", line 44, in request return session.request(method=method, url=url, **kwargs)
 File “C:\Program Files\Splunk\Python-2.7\Lib\site-packages\requests\sessions.py", line 468, in reuqest resp = self.send(prep, **send_kwargs)
 File “C:\Program Files\Splunk\Python-2.7\Lib\site-packages\requests\sessions.py", line 571, in send r = adapter.send(request, **kwargs)
 File “C:\Program Files\Splunk\Python-2.7\Lib\site-packages\requests\adapters.py", line 382, in send raise SSLError(e, request=request)
SSLError: EOF occured in violation of protocol (_ssl.c:741)

I have looked through the above Python files referenced in the error and haven't seen anything obvious.

The error looks similar to what was posted here - https://answers.splunk.com/answers/625984/eof-occurred-in-violation-of-protocol-sslc676-vers.html

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