Getting Data In

File timestamp - switch off normalization

splunkUser52
New Member

Hi,

I set up in Splunk 4.3 a file directory data input to index our log files which are generated in multiple time zones but stored in a single shared directory on a network drive. The file timestamps look OK, i.e. already normalized to our local time, when viewed in Windows File Explorer but Splunk carries out another normalization and, consequently, some log files have timestamps in the future.
Is there a way to disable Splunk's normalization of file timestamps for a selected data input?

Thanks,

Adam

0 Karma
1 Solution

jbsplunk
Splunk Employee
Splunk Employee

You can't do it based on inputs, but you can based on sourcetype/host/source.

http://docs.splunk.com/Documentation/Splunk/latest/Data/Configuretimestamprecognition

UPDATED TO REFLECT COMMENT:

There are 2 problems here. The first one I see is that your time zone offset doesn't follow strptime specifications, which is what the error is telling you:

http://docs.python.org/library/datetime.html?highlight=strptime#strftime-behavior

GMT +5 isn't valid, while +0500 is valid.

Second, the strptime for the date format you mentioned appears to be incorrect, %n does not belong in the middle of the expression.

I think your props.conf stanza should be using

TIME_FORMAT =  '%Y-%m-%d %H:%M:%S,%3N
#to stop us from looking at tz in timestamp
MAX_TIMESTAMP_LOOKAHEAD = 24
#http://en.wikipedia.org/wiki/List_of_zoneinfo_timezones for list of valid TZ's
TZ = YourTZ

View solution in original post

splunkUser52
New Member

I believe I do need to process the timezone information in each individual log message because different messages may come from different timezones (GMT -5, GMT +1, GMT +10, etc). Is there a way in Splunk to parse it?

Alternatively, going back to a solution using DATETIME_CONFIG = NONE, I would somehow need to tell Splunk to take a file modification date, but without the timezone information - perhaps your suggestion, TZ = YourTZ, would work here.

Regarding %n formatter, I used it to represent a white space. I followed the Unix strptime specification on

http://pubs.opengroup.org/onlinepubs/009695399/functions/strptime.html

linked from

http://docs.splunk.com/Documentation/Splunk/latest/Data/Configuretimestamprecognition.

Perhaps your link (a Python specification) should be there instead.

Many thanks.

0 Karma

splunkUser52
New Member

Sorry, here is the strptime format that I used:

%Y-%m-%d%n%H:%M:%S,%3N%n\(%Z\)

and the timestamp prefix:

^xxx\|x\.xx\.x\.xx\|xxxxxxx\|xxx\\xxxx\|

0 Karma

jbsplunk
Splunk Employee
Splunk Employee

You can't do it based on inputs, but you can based on sourcetype/host/source.

http://docs.splunk.com/Documentation/Splunk/latest/Data/Configuretimestamprecognition

UPDATED TO REFLECT COMMENT:

There are 2 problems here. The first one I see is that your time zone offset doesn't follow strptime specifications, which is what the error is telling you:

http://docs.python.org/library/datetime.html?highlight=strptime#strftime-behavior

GMT +5 isn't valid, while +0500 is valid.

Second, the strptime for the date format you mentioned appears to be incorrect, %n does not belong in the middle of the expression.

I think your props.conf stanza should be using

TIME_FORMAT =  '%Y-%m-%d %H:%M:%S,%3N
#to stop us from looking at tz in timestamp
MAX_TIMESTAMP_LOOKAHEAD = 24
#http://en.wikipedia.org/wiki/List_of_zoneinfo_timezones for list of valid TZ's
TZ = YourTZ

splunkUser52
New Member

I tried DATETIME_CONFIG = NONE in the config file, but the result was the same as before. I believe Splunk did use file modification date/time but it probably also picked up the timezone information and applied the normalization, resulting in some timestamps being in the future.

I then tried to use the data input preview function and tell Splunk my date/time format but Splunk could not recognize it ("Could not use strptime to parse timestamp").

Here is my generic log file entry:

xxx|x.xx.x.xx|xxxxxxx|xxx\xxxx|2012-07-18 10:11:24,856 (GMT+5)|ERROR|x|xxx.xx.xxx.xxx.xxx:x|xx:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

I entered the following timestamp format for strtime:

%Y-%m-%d%n%H:%M:%S,%3N%n(%Z)

I also specified the timestamp prefix pattern:

^xxx|x.xx.x.xx|xxxxxxx|xxx\xxxx|

0 Karma

rturk
Builder

Is there a time offset specified in the events? Splunk will use these if you haven't specified a timezone or if not configured to ignore it.

0 Karma
Get Updates on the Splunk Community!

Discover Powerful New Features in Splunk Cloud Platform: Enhanced Analytics, ...

Hey Splunky people! We are excited to share the latest updates in Splunk Cloud Platform 9.3.2408. In this ...

Splunk Classroom Chronicles: Training Tales and Testimonials

Welcome to the "Splunk Classroom Chronicles" series, created to help curious, career-minded learners get ...

Access Tokens Page - New & Improved

Splunk Observability Cloud recently launched an improved design for the access tokens page for better ...