Why are deployment clients not showing up in deployment server?

[Venkat_16]

The configurations are perfect and the ping and telnet are working between the deployment server and the client but am getting this log when I checked the internal logs.

INFO DC:DeploymentClient - channel=tenantService/handshake Will retry sending handshake message to DS; err=not_connected

this is was the response of netstat:
tcp        0      0 0.0.0.0:8089                0.0.0.0:*                   LISTEN
tcp        0    287 X1.X1.X1.X1:47010          X2.X2.X2.X2:8089              FIN_WAIT1

x1.x1.x1.x1 - client where agent is installed

x2.x2.x2.x2 - deployment server

Has anyone faced this issue? please, kindly advice.

[mayurr98]

can you try changing default hostname of the server which is most likely localhost.localdomain?
Also have you restarted the forwarder after configuration?
check the GUID of servers $SPLUNK_HOME/etc/instance.cfg do they contain same GUID? Delete the file on one of them and restart the UF, it will generate a new guid. Not 100% sure this causes the behavior you are observing, but risk-free to try.

[Mason1493]

This worked for me! I had the same scenario, DS up and running but no clients displayed, after I deleted the instance file, then restarted, and it is working now!

[Venkat_16]

In the other client same configuration works...thats y i was confused

[mayurr98]

Some clients do show on the deployment server? if this is the case then try deleting $SPLUNK_HOME/etc/instance.cfg on the client which are not showing and then restart UF.

[Venkat_16]

clients which show on delpyment server share below result:
tcp 0 287 X1.X1.X1.X1:47010 X2.X2.X2.X2:8089 ESTABLISHED

client which do not show share this result
tcp 0 287 X1.X1.X1.X1:47010 X2.X2.X2.X2:8089 FIN_WAIT1

[p_gurav]

Hi,

On Deployment client, can you run following command:
$SPLUNK_HOME/bin/splunk show deploy-poll

Did it shows deployment server IP?

[Venkat_16]

Yes it does show the repose as :

Deployment Server URI is set to "X2.X2.X2.X2:8089".

[p_gurav]

Can you check internal logs of deployment client, at $SPLUNK_HOME/var/log/splunk/splunkd.log ?