Why am I still running into License Master Timeouts and Slowness after upgrading to 6.5.6 to resolve SPL-134638?

[alee_splunk]

I upgraded my License Master to 6.5.6 to ensure I was not running into SPL-134638

https://docs.splunk.com/Documentation/Splunk/6.5.4/ReleaseNotes/KnownIssues

However, I am still running into my License Master timing out with read timeouts and poor performance

[alee_splunk · Accepted solution]

Run the following command on the LM in Search and Reporting
| rest splunk_server=local /services/licenser/messages

If this comes back with thousands and thousands of results, please contact Support for a License Reset Key which will clear out the messages which are most likely Warnings and should lead to better performance

[kurtzschmitt]

thanks alee..this solution worked for me as well. rest search returned 3000 messages related to violations/warnings. called splunk and got a reset key even though we have no enforcement and applied via the cli (since I couldn't access license page without it timing out) and restarted splunk. license page now loads in 5 seconds vs timing out in 10 minutes. we've had multiple cases open on this going back a couple years and nothing fixed the issue until now.

[alee_splunk]

Great to hear that helped @kurtzschmitt !