Why is a user getting an error and cannot modify a dashboard they created?

[KooroshFooladba]

Hi, one of the users cannot modify a dashboard that he has created last week. the error says:

Encountered the following error while trying to update: In handler 'views':Failed to lock /DeptGroup/GPFSmounts/splunksearch/etc/apps/sentinel.txt with code 1, possible reason: success

Thank

[bohrasaurabh · Accepted solution]

Looks like there is search head pooling. shutdown all the sh and then delete sentinel.txt and sentinel.txt.lock. Then start sh's

[KooroshFooladba]

Problem solved with the instruction.

Thanks

[DerekKing]

Maybe the view has a typo somewhere in it.

If you navigate to SPLUNK_HOME/bin and run ./splunk btool check

That may point you in the right direction.

Derek

[KooroshFooladba]

Thanks for the hint, unfortunately it didn't help. nothing was returned after running the check tool.

[pawan_acharya]

I am also facing the same issue. Any idea how your issue was resolved?