Select "All" option in dropdown doesnot work

[Megha]

Hi, 

I have a simple dropdown with 3 options All, AA and BB. When I select AA/BB I am getting correct results however when I select "All" it says "No search results returned". Not sure where I am doing wrong, can anyone help me solving this issue.

"input_iUKfLZBh": {
            "options": {
                "items": [
                    {
                        "label": "AA",
                        "value": "AA"
                    },
                    {
                        "label": "BB",
                        "value": "BB"
                    },
                    {
                        "label": "All",
                        "value": "*"
                    }
                ],
                "token": "Config_type",
                "defaultValue": "AA"
            },
            "title": "Select Error Type",
            "type": "input.dropdown"
        }

[ITWhisperer]

How are you using the token in your search?

[Megha]

Thank you for replying.

I am using the token in the chain search.

[ITWhisperer · Accepted solution]

The where command doesn't support wildcards in the same way as search. Either change where to search or change the dropdown to include the whole command line apart from the "All" option where it should be blank.

[Megha]

It worked, thank you so much!

But I need one more help. I have another dashboard with a dropdown and two line graphs showing Response-Time and Counts. The base search used for both the graphs is exactly same however the chain search's are little different where one calculates the average response time and other calculates counts for the same. But the counts graph works perfectly however the response time only shows for one selection("All" is selected in dropdown). Please help me in finding the issue. 

[ITWhisperer]

Try without the rounding

| timechart span=1m avg(ResponseTime) by API_Name

[Megha]

Hi, I have removed the round function in chain search but it is still showing the same graph.

[ITWhisperer]

You have an orange triangle warning symbol in the top right of your chart. What does this message say?

[Megha]

Warning: "This usually indicates problems with underlying storage performance."

But this warning is showing for other graph too.

[ITWhisperer]

Try changing the timeframe for the search to a shorter time frame - does the graph work then?

[Megha]

Yes, I have tried diff timeframes (Last 15minutes option too) but no luck. Actually, my agenda is to find the response time and counts for the same time frame.  If we are seeing the counts then by default it should show the response time too.

But when I click on magnifying glass icon(open in search) in view mode it is giving results for other API's too.

[ITWhisperer]

Does it work if you create two base searches rather than 1 base search and two chained searches?

[ITWhisperer]

Another option you could try is converting the dashboard to Classic

[Megha]

Hi, my issue got resolved. It's weird but I have tried changing different "Visualization Type" and to my surprise Line chart suddenly started populating graphs for all the options I have selected in the dropdown.  

[Megha]

Tried changing to different base search and it did not work.  My dashboard has other graphs too so changing to classic is big task, but will sure give a try, Thank you!