All Apps and Add-ons

Box App for Splunk - fails to re-authorize

snort80
Explorer

Hi,

I am running into an issue where the Box App for Splunk fails to re-authorize after initial access token expires. It works for a number of hours, until I see the following error message in logs:

ERROR ExecProcessor - message from "python /opt/splunk/etc/apps/BoxAppForSplunk/bin/box.py" HTTP Request error: 401 Client Error: Unauthorized

The initial auth/grant access is done with admin-level account.
Do I need to create a 'service' account under developer's console?

Please assist,

Tags (1)
0 Karma
Get Updates on the Splunk Community!

Introducing the Splunk Community Dashboard Challenge!

Welcome to Splunk Community Dashboard Challenge! This is your chance to showcase your skills in creating ...

Built-in Service Level Objectives Management to Bridge the Gap Between Service & ...

Wednesday, May 29, 2024  |  11AM PST / 2PM ESTRegister now and join us to learn more about how you can ...

Get Your Exclusive Splunk Certified Cybersecurity Defense Engineer Certification at ...

We’re excited to announce a new Splunk certification exam being released at .conf24! If you’re headed to Vegas ...