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DB Connect 3.1.4 not working

Explorer

DB Connect 3.1.4 not loading, gets stuck on https:///en-US/app/splunk_app_db_connect/ftr#/welcome page, just seeing spinning wheel
Tried on Splunk Enterprise 7.2.2 and 7.2.3

Tags (1)

New Member

Am having the error as well. Not sure if need Splunk Enterprise License in order to work? Currently, testing in lab with free 500MB trial License.

0 Karma

Engager

Reinstalling Splunk (as suggested in https://answers.splunk.com/answers/658841/db-connect-not-working.html) is not an option in our case, anybody else a solution?

Looking at what the system is doing, the following URL comes back with a 503 every time:
http://server:8000/en-US/splunkd/__raw/servicesNS/admin/splunk_app_db_connect/db_connect/dbxproxy/ta...

The system seems to loop on this.

0 Karma

SplunkTrust
SplunkTrust

Task server not running? Can you restart it?

0 Karma

Communicator

Did you see any error warning messages under settings page?

0 Karma

Explorer

I can't get to the app settings page, just seeing a spinning wheel; in dev tools I see this error:

[object Error]: {description: "Unable to get property 'Symbol(Symbol.iterator)' of undefined or null reference", message: "Unable to get property 'Symbol(Symbol.iterator)' of undefined or null reference", number: -2146823281, stack: "TypeError: Unable to get property 'Symbol(Symbol.iterator)' of undefined or null reference at Anonymous function (https://ops.ci.nudge.land/en-GB/static/@B6BD0C1627EF113B2390A90588827AAB0D02E1F78BDDB3ECC31EB0EEB85DBF68:43/app/splunk_app_db_connect/build/pages/ftr.js:1:7195) at run (https://ops.ci.nudge.land/en-GB/static/@B6BD0C1627EF113B2390A90588827AAB0D02E1F78BDDB3ECC31EB0EEB85DBF68:43/app/splunk_app_db_connect/build/pages/common.js:3:17620) at Anonymous function (https://ops.ci.nudge.land/en-GB/static/@B6BD0C1627EF113B2390A90588827AAB0D02E1F78BDDB3ECC31EB0EEB85DBF68:43/app/splunk_app_db_connect/build/pages/common.js:3:17902) at flush (https://ops.ci.nudge.land/en-GB/static/@B6BD0C1627EF113B2390A90588827AAB0D02E1F78BDDB3ECC31EB0EEB85DBF68:43/app/splunk_app_db_connect/build/pages/common.js:3:25465)"}"
0 Karma

Communicator
0 Karma

Explorer

thanks @muralikoppula, wasn't looking forward to rebuilding Splunk installation but looks like that's the only option to get DB Connect working, not fun

0 Karma

Motivator

Did you try to restart splunk?

0 Karma

Path Finder

one of my DB connection also got stuck, I created a new one for the same connection, and deleted the old one.

0 Karma

Explorer

I did, few times, still not able to load DB connect app

0 Karma
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