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solarwinds TA 403 error

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I have these events in the logs:
So far have only set up a username and pwd from the settings > all settings > credentials > manage api poller credentials

but getting a 403 error - so missing something - is it my account setup?


2023-06-23 07:08:53,939 +0000 log_level=ERROR, pid=340421, tid=Thread-4,, func_name=_send_request, code_line_no=318 | [stanza_name="test_alerts"] The response status=403 for request which url=https://x.x.x.x:17778/SolarWinds/InformationService/v3/Json/Query?query=SELECT+EventID,EventTime,NetworkNode,NetObjectID,NetObjectValue,EngineID,EventType,Message,Acknowledged,NetObjectType,TimeStamp,DisplayName,Description,InstanceType,Uri,InstanceSiteId+FROM+Orion.Events+WHERE+EventTime>'2023-06-23 00:00:00.00' and method=GET.


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