my app has been archived , i uploaded a new version but it didnt help

[MichalDerySam]

my app has been archived , i uploaded a new version today
"Compatibility Report" passed all checks  but it didn't help the app is still in "archived" mode.

any idea what i need to do to solve it and to be able to activate it again?

Thanks

[livehybrid · Accepted solution]

Hi @MichalDerySam 

I had this issue previously - I would recommend sending an email to splunkbase-admin@splunk.com with the details of your app and let them know you have submitted a new version and they will be able to un-archive it for you. 

Their turnaround is usually relatively quick! 🙂 

Please let me know how you get on and consider accepting this answer or adding karma this answer if it has helped.
Regards

Will

[MichalDerySam]

Thanks @livehybrid 

not sure if its related to the mail i sent or an automatic process but at 3:00 AM i received an email that the app has been reinstated.