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Why am I unable to configure the Splunk App for AWS with error "This app requires the Splunk Add-on for Amazon Web Services..."?

New Member

I followed the instructions for downloading and installing the Splunk App for AWS into Splunk Enterprise. Everything appeared to go correctly. Now when I navigate to the Configure portion of the Splunk app, as directed. I receive this error message.

"This app requires the Splunk Add-on for Amazon Web Services, but it is not installed on this server. Please install the add-on or contact an administrator"

I have verified that the Add-on is indeed installed on the server. What am I missing? Please advise.

thanks

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Re: Why am I unable to configure the Splunk App for AWS with error "This app requires the Splunk Add-on for Amazon Web Services..."?

SplunkTrust
SplunkTrust

Hello,

There is a splunk app for AWS and then there is a splunk add-on for AWS. Did you setup both? The error is stating that you're missing your add-on. Please follow the documentation and install splunk add-on for AWS so you can pull data from AWS. The app contains visualizations, searches, and reports... the add-on contains inputs / code to pull data from AWS.

http://docs.splunk.com/Documentation/AWS/4.0.0/Installation/Installon-prem

https://splunkbase.splunk.com/app/1876/ <- Splunk Add-on for AWS

https://splunkbase.splunk.com/app/1274/ <- Splunk App for AWS

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