Why am I getting "Unknown search command" on ipv6compress app

[skirven]

Hi! I am trying to use the "ipv6compress" command (https://splunkbase.splunk.com/app/4912/) on a Splunk 8.1.7.2 install, and I can see the tool tip, but when it runs, it says "Unknown search command 'ipv6compress'.". From what I can tell, the files are loaded correctly on the system.

Might someone know why this error is coming up?
Thanks!

[smurf · Accepted solution]

Hi,

it could be permissions issue. If you need to use the command in different apps, it should have Global permissions.

[skirven]

Thank you! That was it. I knew I had updated the permissions to ALL, but did not check the radio button at the bottom. That works now!