All Apps and Add-ons

Unable to configure Cisco Security Suite

smoketrail
New Member

I have been trying to setup the CISCO security suite for the ASA dashboards however when attempt to configure it for first time use I get a 500 Internal Server Error. I have had a look at all the other articles about the same issue but to no avail.

Below are the things I have tried:
App permissions
Timeout set 1400
Skip configuration step
Remove and reinstall
Disable SSL

The error from the search view:

2020-03-31 15:11:02,694 ERROR [5e834f75af227365e59c8] error:335 - Traceback (most recent call last):
File "C:\Program Files\Splunk\Python-3.7\lib\site-packages\cherrypy_cprequest.py", line 628, in respond
self.do_respond(path_info)
File "C:\Program Files\Splunk\Python-3.7\lib\site-packages\cherrypy_cprequest.py", line 687, in _do_respond
response.body = self.handler()
File "C:\Program Files\Splunk\Python-3.7\lib\site-packages\cherrypy\lib\encoding.py", line 219, in __call
_
self.body = self.oldhandler(*args, **kwargs)
File "C:\Program Files\Splunk\Python-3.7\lib\site-packages\splunk\appserver\mrsparkle\lib\htmlinjectiontoolfactory.py", line 75, in wrapper
resp = handler(*args, **kwargs)
File "C:\Program Files\Splunk\Python-3.7\lib\site-packages\cherrypy_cpdispatch.py", line 54, in call
return self.callable(*self.args, **self.kwargs)
File "C:\Program Files\Splunk\Python-3.7\lib\site-packages\splunk\appserver\mrsparkle\lib\routes.py", line 383, in default
return route.target(self, **kw)
File "<C:\Program Files\Splunk\Python-3.7\lib\site-packages\decorator.py:decorator-gen-486>", line 2, in listEntities
File "C:\Program Files\Splunk\Python-3.7\lib\site-packages\splunk\appserver\mrsparkle\lib\decorators.py", line 40, in rundecs
return fn(*a, **kw)
File "<C:\Program Files\Splunk\Python-3.7\lib\site-packages\decorator.py:decorator-gen-484>", line 2, in listEntities
File "C:\Program Files\Splunk\Python-3.7\lib\site-packages\splunk\appserver\mrsparkle\lib\decorators.py", line 118, in check
return fn(self, *a, **kw)
File "<C:\Program Files\Splunk\Python-3.7\lib\site-packages\decorator.py:decorator-gen-483>", line 2, in listEntities
File "C:\Program Files\Splunk\Python-3.7\lib\site-packages\splunk\appserver\mrsparkle\lib\decorators.py", line 166, in validate_ip
return fn(self, *a, **kw)
File "<C:\Program Files\Splunk\Python-3.7\lib\site-packages\decorator.py:decorator-gen-482>", line 2, in listEntities
File "C:\Program Files\Splunk\Python-3.7\lib\site-packages\splunk\appserver\mrsparkle\lib\decorators.py", line 245, in preform_sso_check
return fn(self, *a, **kw)
File "<C:\Program Files\Splunk\Python-3.7\lib\site-packages\decorator.py:decorator-gen-481>", line 2, in listEntities
File "C:\Program Files\Splunk\Python-3.7\lib\site-packages\splunk\appserver\mrsparkle\lib\decorators.py", line 284, in check_login
return fn(self, *a, **kw)
File "<C:\Program Files\Splunk\Python-3.7\lib\site-packages\decorator.py:decorator-gen-480>", line 2, in listEntities
File "C:\Program Files\Splunk\Python-3.7\lib\site-packages\splunk\appserver\mrsparkle\lib\decorators.py", line 304, in handle_exceptions
return fn(self, *a, **kw)
File "<C:\Program Files\Splunk\Python-3.7\lib\site-packages\decorator.py:decorator-gen-475>", line 2, in listEntities
File "C:\Program Files\Splunk\Python-3.7\lib\site-packages\splunk\appserver\mrsparkle\lib\decorators.py", line 359, in apply_cache_headers
response = fn(self, *a, **kw)
File "C:\Program Files\Splunk\Python-3.7\lib\site-packages\splunk\appserver\mrsparkle\controllers\admin.py", line 1731, in listEntities
app_name = eai_acl.get('app')
AttributeError: 'NoneType' object has no attribute 'get'

0 Karma
Get Updates on the Splunk Community!

Index This | When is October more than just the tenth month?

October 2025 Edition  Hayyy Splunk Education Enthusiasts and the Eternally Curious!   We’re back with this ...

Observe and Secure All Apps with Splunk

  Join Us for Our Next Tech Talk: Observe and Secure All Apps with SplunkAs organizations continue to innovate ...

What’s New & Next in Splunk SOAR

 Security teams today are dealing with more alerts, more tools, and more pressure than ever.  Join us for an ...