All Apps and Add-ons

Timeline - Custom Visualization: How do I resolve error "Failed to load source for Timeline visualization"?

duraij
Explorer

Hi, We are on 6.4.4. Getting "Failed to load source for Timeline visualization" when I click on the "Timeline - Custom Visualization" app. Also, nothings shows up even in any search visualizations (column, line etc) when Timeline option is selected. Am I missing something? please help

mdelwaide
Path Finder

Hi Duraij,

I had the same problem today with this App. Here is the steps I did to resolve it.

We are running 6.4.2, btw.

I made sure to install the Timeline App with the version 1.0.1. To do so, in the drop down next to the release notes box, make sure to select 1.0.1 and click the download button.

Next, install the app on your Splunk Search head, and restart your Splunk

Clear your browser cache

Try accessing your Timeline App, you should see a visualization demo. If it's still not working, try to access your Search Head with an In-Private Browser session

Hope it helps

M.

lee1001
Engager

Yes, it appears that Splunk 6.4.x is only compatible with the 1.0.1 version of the Timeline visualization, 1.1.0 requires Splunk 6.5.x

0 Karma

magnew_splunk
Splunk Employee
Splunk Employee

Hi @Duraij, did the suggestion from @mdelwaide help? Or did you manage to resolve it another way?

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Index This | What has goals but no motivation?

June 2026 Edition  Hayyy Splunk Education Enthusiasts and the Eternally Curious!   We’re back with this ...

Deep Dive: Accelerate threat investigation with Splunk’s AI Assistant in Security

AI is one of the biggest topics in the market today, and for security teams, its value goes far beyond the ...

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...