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TA-ivanti-ism: URL parameters for unfiltered ingestion of incidents

New Member

Hello -

Is there a recommended URL parameter to use in the TA for Ivanti Service Manager (TA-ivanti-ism) to essentially ingest all Incidents data?

The default is %24filter%3DStatus%20eq%20%27Active%27%20or%20Status%20eq%20%27Logged%27 which resolves to $filter=Status eq 'Active' or Status eq 'Logged'.

We attempted %24filter%3DStatus%20eq%20%27*%27 which resolves to $filter=Status eq '*', but this was not successful in bringing in data.

Simply leaving the URL parameter blank also was unsuccessful in returning any data.

Thanks for your help.

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