check if in the eventtypes there are indexes: usually in these apps there isn't the flter for indexes.
you can check this opening in search one panel and adding the filter
To solve this problem, you could choose between two solutions:
- put the indexes in the default search path [ Settings -- Access Controls -- Roles -- -- Indexes];
- create an eventtype with
index=your_index and put this eventtype in each eventtype or macro of your App.
I prefer the second though it requests more work, because it's more clear and more performant.