All Apps and Add-ons

Splunk Mobile- Supported Visualizations not visible in Mobile

sahabhi606
Path Finder

Hi All,

I configured Splunk Mobile on my android device, and I am not able to view some of the simple dashboards i created. From connection perspective, all looks Ok.

Simple supported visualizations like pie chart/line chart are not showing up on my mobile device, and i see an error:

alt text

I see some erros like:

2020-01-16 13:10:38,327 ERROR [subscription_requests] [subscription_requests] [set_processing] [4022] Unable to set search to processing state search_key=12fdc9a98cfe8aa4644222d348d61bb30f21b08963101535315a812e23839e32, sid=1579176636.1149, dashboard_id=nobody/search/mobile_test, type_id=bd0093a16f1f490c55485582a661fd7ea4b36839aa1247b6b7075df4d5eb11b1/2/0, type=1, ref=, base=, id=, id_hash=None, query=index="_internal" sourcetype="cloudgateway_app_internal_log" log_level=ERROR | stats count by source, earliest_time=-1h, latest_time=now, sample_ratio=1, refresh_interval_seconds=, next_update_time=, subscribers=[u'xyz'], input_tokens={}, processing=False, roles=[u'cloudgateway', u'user'], dispatch_state=5, done_progress=1.0
source = /splunk/var/log/splunk/splunk_app_cloudgateway_subscription_requests.log sourcetype = cloudgateway_app_internal_log

any suggestions how to fix it?

Regards,
Abhi

0 Karma

bloodseaker
Explorer

Having the same issue. Bar charts are displayed correctly for example.
And I don't think it is relating to timing of the search, as my bar charts are taking longer then the pie charts. And even narrowing the search window to 15 minutes, which is nothing in relation to search time, it is not working

0 Karma

marc_houppertz
Engager

Hello,
I have the same problem 🙂
Is it a problem of time out : query do not get a result fast enough ?

Marc

0 Karma
.conf21 Now Fully Virtual!
Register for FREE Today!

We've made .conf21 totally virtual and totally FREE! Our completely online experience will run from 10/19 through 10/20 with some additional events, too!