Splunk App for PCI Compliance - Splunk Enterprise: Why is Splunk PCI URL not accessible?

[Koushik_Katta]

Hi Team ,

We have Splunk App for PCI Compliance - Splunk Enterprise running in our environment with the search head. We have verified the services are up and running,

I can see error in splunkd.log .

"ERROR DataModelEvaluator - Data model 'Security_DSB' was not found." .

The URL is completely down , Kindly help in this .

We have troubleshooted by restarting the splunkd services on that particular PCI server but it doesn't work.

Thanks in advance

[lguinn2 · Accepted solution]

If Splunk won't start (BTW, you need to start it by running splunk - not just splunkd)
and the splunkd.log doesn't help, you should open a ticket with Splunk Support.

Splunk PCI is a supported app and hopefully you also have a support contract.